From the Authenticities HQ team to each and every one of our local hosts and representatives in key cities around the island, we wholly believe the importance of service on the ground is what defines us as ethical service providers to our travellers. In our work, we reflect the elements of finesse and personalization fitted to our style, which in turn, will benefit our travellers by receiving premium service and a memorable experience in Sri Lanka that will last a lifetime.
We pride ourselves on being the only travel company in Sri Lanka that has dedicated regional experts who are passionate about their role. who not only represent our brand but are stationed at key geo-locations to facilitate travel. Our regional experts, although they might shy away from being called experts, experts they are on expanding the individual features of Sri Lanka. What's more, they come from all walks of life and have travelled the length and breadth of this island, experienced, seen, heard and above all, understood the land, its people and lifestyles. They strive to be informative and fastidious and go beyond their assigned roles of executing our ideas and perfecting our deliveries. A crucial aspect of their job involves nurturing ties with local communities and helping to sustain livelihood.